MUSCAT: The Ministry of Commerce, Industry, and Investment Promotion has announced that it will no longer accept paper applications for opening a Sanad Services Center. This decision is part of the government’s broader initiative to enhance digital transformation, streamline administrative processes, and improve service efficiency. By shifting entirely to an online system, the Ministry aims to simplify application procedures and ensure a more accessible and transparent process for entrepreneurs.
The transition to digital applications aligns with Oman’s Vision 2040, which emphasizes technological advancement and digital governance. The Ministry encourages all applicants to utilize the designated online portal, which provides step-by-step guidance and ensures quicker processing times. This move not only reduces paperwork but also minimizes errors, making the overall experience more efficient for both applicants and government authorities.
With this shift, the Ministry seeks to enhance customer experience by offering a seamless digital interface for submitting and tracking applications. The online system enables real-time updates and notifications, eliminating the need for physical visits to government offices. This ensures that applicants can complete their submissions conveniently from anywhere, reducing delays and improving overall service delivery.
The Ministry has also assured that adequate support will be available for individuals unfamiliar with digital applications. Helplines, customer service representatives, and online resources will be provided to assist applicants throughout the process. By embracing digitalization, Oman continues to modernize its business environment, fostering innovation and improving accessibility for entrepreneurs and investors.
